Privacy Policy

Last updated: January 18, 2024

Introduction

At Poinciana Tennis Academy ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Information We Collect

Personal Information

We collect information that you voluntarily provide to us, including:

  • Name (first and last)
  • Email address
  • ZIP code
  • Age group
  • Preferred lesson type

Usage Information

We use Google Analytics to collect standard internet log information and details about visitor behavior patterns. This includes:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Referring website addresses

How We Use Your Information

We use the collected information for the following purposes:

  • To communicate with you about our services
  • To provide you with information about tennis lessons and programs
  • To improve our website and services
  • To analyze website usage and optimize user experience
  • To maintain the security of our website

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (e.g., Google Analytics)
  • Law enforcement or other authorities when required by law

Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: privacy@poincianatennis.com
  • Address: Poinciana Tennis Academy, Poinciana, FL 34759